At Rakers Diesel, we understand the importance of a reliable warranty when it comes to automotive products. That's why we offer a comprehensive warranty on all our products to ensure your peace of mind.
Product Warranty
All products purchased from Rakers Diesel come with a manufacturer's warranty. The specific warranty details may vary depending on the product, so it's important to review the product documentation for the exact terms and conditions.
Warranty Coverage
Our warranties typically cover defects in materials and workmanship under normal use and service. This means that if your product fails due to a manufacturing defect or faulty materials, we will repair or replace it free of charge.
Warranty Exclusions
It's important to note that our warranties do not cover damage caused by improper installation, misuse, neglect, accidents, or normal wear and tear. Additionally, any modifications or alterations made to the product may void the warranty.
Warranty Related Returns
Items requested to be returned within the 30 days return window, will be tested and inspected. If the suspect part passes all tests a restocking fee of no less, then 15% will charged.
Warranty Claims
If you believe your product is eligible for a warranty claim, please contact our customer service team at sales@rakersdiesel.com. Our team will guide you through the warranty claim process and provide you with the necessary instructions.
Proof of Purchase
To initiate a warranty claim, you will need to provide proof of purchase, such as a receipt or order confirmation. This is necessary to verify that the product was purchased from Rakers Diesel.
Limitations of Liability
Our warranties are limited to the repair or replacement of the defective product and do not cover any additional costs, such as labor or shipping expenses. In no event shall Rakers Diesel be liable for any indirect, incidental, or consequential damages arising from the use of our products.
Contact Us
If you have any questions or concerns regarding our warranty policy, please don't hesitate to contact us. You can reach our customer service team at:
Name: Rakers Diesel Repair LLC
Email: sales@rakersdiesel.com
Physical address: 2893 Trico Dr, Trenton IL 62293, United States